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Home · PostFend Acceptable Use Policy

PostFend Acceptable Use Policy

Version 1.0 | Effective 11 November 2026 | URL: https://postfend.com/aup

You, and anyone using PostFend through your account, must not do any of the following:

  1. Enrol without authority. Do not enrol or filter any domain or mailbox you do not own or are not authorized to control. This applies whether the mailbox is your own, a family member's, or one used by an employee or contractor of your organization.
  2. Surveillance. Do not use quarantine, logs or reports to monitor individuals' communications beyond what the law permits, and, if you have a workplace, beyond your disclosed workplace policies.
  3. Spam. Do not send commercial electronic messages that breach CASL or other anti-spam laws. Do not use any outbound relay feature for bulk unsolicited mail, list-bombing or harvested lists.
  4. Malicious content. Do not send, store or distribute any of the following:
    • malware or phishing content;
    • child sexual abuse material;
    • hate propaganda, threats or harassment; or
    • content that infringes intellectual property or privacy rights.
  5. Security testing. Do not probe, scan, load-test or try to breach PostFend or other customers without a written security-testing agreement with us. Report vulnerabilities to [email protected]; we welcome good-faith disclosure.
  6. Evasion. Do not reverse-engineer filtering rules or models to help others evade spam filters. Do not resell verdicts, reputation data or access without written permission.
  7. Overloading. Do not exceed your Plan limits in a way that degrades the Service for others.
  8. False reports. Do not submit false or malicious spam, abuse, blocklist or delisting reports.
  9. Unlawful use. Do not use the Service in breach of sanctions or export-control laws, or for any other unlawful purpose.

Enforcement. We may take any of these steps, proportionately and with notice where practicable:

  • block messages;
  • remove content;
  • suspend or terminate accounts; and
  • report unlawful activity to the authorities, as the law permits or requires.

Report abuse: [email protected].

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PostFend is an automated email filtering service. No spam filter is 100% accurate: legitimate email may be quarantined and unwanted email may be delivered. Review your quarantine regularly. Prices in CAD, plus applicable taxes. Subscriptions renew automatically until cancelled. This site uses only essential cookies.